Most of us are probably aware that when you have a Waves plug-in window open that various keyboard shortcuts don’t act the way we expected but I came across this thread on the Digidesign User conference about iZotope plug-in doing similar things. Eric Freeman – ‘lode’ asked….

I know Waves and Sound Toys can be accused of this, but now Izotope is “disabling” the PT hot keys if the AS window is up. I’ll have to click on and move the Izotope window or process a region, then re-click the PT Edit window to regain hot key control. It’s been going on for quite sometime, but am finally posting about it. Anyone else seeing this?

‘hummerZ’ replied…

Just press ESC to regain control.

‘Mundoz’ also responded…

Apparently quite a few AS plugs cause this bug. But yes it’s annoying.

MIKEROPHONICS added…

Happens to me too. Bummer. I also cannot get RX to accept any changes whilst previewing unless I come out of preview, make a control change then select preview again to hear the change. Whilst I’m in full on whinge mode, the preview loops a terribly short region only and doesn’t play my full selection. Why? Anyone know a way around this?

‘izotope-qa’ came in to say…

We’re aware of the quick-keys (A/Z) issue, and hope to roll out a fix for it soon (maybe next patch, if it’s an easy fix). I don’t have a quick fix aside from what I’ve noticed: A/Z seems to recover when you close the AudioSuite window, and you can still re-engage A/Z when the AS window is open (but it has to be re-engaged when you close the AS window… bummer). Also, please contact our support (support@izotope.com) if you run into any other issues if you can’t find a quick fix. We usually have a 24 hour turnaround.

Mike: To address your issues, does your preview issue apply to all RX plug-ins, or just Spectral Repair? If it’s Spectral Repair, it may be a limitation of AudioSuite… because of the way SR works (think of it being like Sound Replacer), we essentially feed new audio to AudioSuite only when you hit preview. This means that, to make changes heard, you unfortunately have to stop and restart previewing. We can look into making this process more fluid.

Also, the small working buffer of Spectral Repair is a built-in limitation that forces users to work in small chunks, since a crash would destroy all the user’s work in Spectral Repair, and we figured that would be heartbreaking on a long file. We have had some requests to make the working buffer larger, and are taking them into consideration.

If you have any other questions or bug reports, please don’t hesitate to use the e-mail link in my account here on the DUC to contact me directly.

–Tedd Terry
iZotope QA

lode replied…

Looking forward to the fix! (I love it when developers answer directly on DUC about their products. Tells me that they value their customers greatly.)

cmaynes added…

Soundminer does the same thing- you have to jump between the edit window and the mix window (I use cmd=) to restore the focus keys operation.

Mundoz came back with…

On the system I have been (PT8, Leopard) the A/Z is greyed out and can’t be engaged unless you do either: Go to Finder window and come back, Open Preferences window and close, and other window actions (not all of them). Other than that, wicked stuff.

‘mampam’ chipped in with…

When WAVEs plugs hijack the quick keys I usually push ESC and all is well.

I agree with Eric that is is great when the manufacturer responds as Ted has from iZotope with an informed supportive post.