Digidesign have posted a new system to access Tech Support, they say….
We have changed our internal ‘email’ system used by Tech Support and Customer Service Admin.
Customers that have been contacting us via www.digidesign.com/tsr or www.digidesign.com/ask can now contact us though our new Support Center.
New users need to Create a Support Profile
Returning users can Login to Support Center (If your password does not work, use the “Forgot Your Password” link on the Login page)
I have just tried to log in with my Digidesign profile usernale and password but the system denied all knowledge of my existence!!
So I registered as a new user and the first thing I noticed is that it is all Avid branded. However in there is a new searchable Knowledge Base so it is looking promising.
Let me know how you get on with this new system.
AIR Users Blog ProToolerBlog
Mike is Pro Tools genius and an award winning ‘audiomeister’, defined as ‘a person of great skill and authority in sound’. His vast array of credits include music (from classical to rock), drama and documentaries across all the BBC Radio networks, as well as audio post production for video and TV, ‘new media’, live sound, commercial CDs, DVDs and podcasts, helping clients tell their stories with sound. He has been described as "an oasis of calm in a stormy creative world"; "quick, creative & easy to work with"; "always going the extra mile"; and "invests himself in the success of your project"’.
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Seven radio producers – all based in the north of England – have joined forces to launch a new co-operative venture – ‘Radio Wizards’. It’s equally remarkable that their aim now is to work together on every kind of sound production... except radio!
"It’s taken over a year to get to this point," says ‘wizard’ Mike Thornton, "but now we’ve got a viable business plan, we’ve launched our website and we’re already starting to attract commissions. As a facilities provider we decided to facilitate this partnership and set them up with a web site to help kickstart this excellent partnership."
