Waves User Experience Survey

Waves User Experience Survey

Waves emailed me as a customer and asked if I would complete their User Experience Survey by saying….

“In order to better serve you, Waves would like to learn more about your user experience. By completing a short survey, you can help us better understand and meet your needs as a user of our audio technologies. We truly appreciate your input and value your participation.”

However I found the questions too restrictive and led me to give them the answers they wanted to hear rather than find out what I thought. I appreciate that surveys are very hard to construct but the options for answers were too black and white.

Ilok is the best system out there but it isn’t perfect. I do find it a pain to have dongles attached to my computer but the portability of assets is very convenient. Ideally I would prefer to be able to choose either hard disk authorisation or iLok, which Waves took away. This is because I prefer not to have an iLok attached to my laptop based system as I have to carry a very valuable iLok around with me and then it is sticking out of my computer which uses up one of the USB sockets. Yes I can use a hub, but that is yet another thing to carry about with me, all of which makes a portable system progressively less portable.

Comments are closed.

  • Pro Tools for Media is now part of Pro Tools Expert

    Phase 3 of the Pro Tools Expert site in now underway so there will be no more posts here. All future posts will be on the new Pro Tools Expert site. We have created categories there so that if you only want to follow Post related posts then you can, we have a Post specific RSS feed
  • About Me

    Mike is Pro Tools genius and an award winning ‘audiomeister’, defined as ‘a person of great skill and authority in sound’. His vast array of credits include music (from classical to rock), drama and documentaries across all the BBC Radio networks, as well as audio post production for video and TV, ‘new media’, live sound, commercial CDs, DVDs and podcasts, helping clients tell their stories with sound. He has been described as "an oasis of calm in a stormy creative world"; "quick, creative & easy to work with"; "always going the extra mile"; and "invests himself in the success of your project"’.
  • Archives

    • 2012 (36)
    • 2011 (179)
    • 2010 (198)
    • 2009 (276)
    • 2008 (25)
    • 2007 (27)
    • 2006 (17)
    • 2005 (21)
  • Blogroll